Our Leadership Team

Frank Bartoli (he/him/his) - President/CEO

Frank Bartoli (he/him/his)


Email Frank at fbartoli@nepainclusive.org  |  Call Frank at 570-234-3965

Frank Bartoli is the founder and CEO of NEPA Inclusive. His career spans more than 25 years of successful non-profit leadership experience. His advocacy experience, and the reason for starting NEPA Inclusive, includes advocating for his daughter Ellie. She has Down Syndrome and was fully included in her high school classroom, as well as attending typical community programs. As a result, Ellie is the Pittston Area High School 2017 Homecoming Queen, the Pittston Area Girls Basketball Team Manager, and was given the opportunity to play in two games in 2017, including scoring 12 points All-Star Game. Frank furthered his advocacy experience as the Executive Director of The Arc of Delaware County, a Board of Director of The Arc of Pennsylvania, and president of The Arc Community Trust. This organization manages more than 1100 special needs and education trusts. His non-profit leadership experience includes multiple positions within the YMCA movement, including Executive Director/CEO of the Greater Pittston YMCA and Associate Executive Director at the Ambler Area YMCA, a branch of The YMCA of Philadelphia and Vicinity. In addition, he provides consulting and grant writing services to non-profit organizations under his private business called Bartoli Advocacy and Consulting Services. He has taught undergraduate students at Eastern University, mentored undergraduate groups at the University of Pennsylvania, was a guest columnist for the Sunday Dispatch, founded and served as President of the Delta Nu Alumni Association of Alpha Sigma Phi Fraternity at Lock Haven University, and served on the Board of Directors of the Luzerne County Down Syndrome Network. He is a graduate of Leadership Wilkes-Barre and was named the 2002 Greater Pittston Person of the Year by the Sunday Dispatch. In 2018 he was appointed to the Pennsylvania Governors Advisory Committee for People with Disabilities. He currently resides in Pittston, PA.


Louise Menendez, MS.OM, CGCDF, CCSP (she/her/hers) - Operations and Project Manager

Louise Menendez, MS.OM, CGCDF, CCSP (she/her/hers)

Operations and Project Manager

Email Louise at lmenendez@nepainclusive.org

Louise earned an Associate’s degree in Early Childhood Education from Luzerne County Community College, a Bachelor’s degree in Business Management, and a Master’s degree in Organizational Management from Misericordia University, Dallas.

She has worked as a group supervisor and teacher for Hildebrandt Learning Centers, Wilkes Barre; director of Success By 6 and coordinator of LEARN (Luzerne County Education and Resource Network) for the United Way of Wyoming Valley, Wilkes Barre; career coach, job placement specialist, and project manager for Luzerne County Community College; The Department of Labor & Industry and The Department of Education TAACCCT (Trade Adjustment Assistance Community College and Career Training Program)/PATH (Pennsylvania’s Advanced Hiring and Training Program) Grant; coordinator for the Nurse Aid Training Program, and instructor for the TRACE (Transition to Community Employment) Program, program facilitator for The Strengthening Program, Penn State Extension, West Pittston; admissions counselor, Keystone College, La Plume; and admissions specialist for Penn Foster, Scranton. In addition, Louise serves on several boards in the Luzerne County area and has earned numerous certifications in her field.

Connie Latona (she/her/hers) - Director of Administration

Connie Latona (she/her/hers)

Director of Administration

Email Connie at clatona@nepainclusive.org  |  Call Connie at 570-243-9963

Connie oversees all financial and administrative functions of the agency, including bookkeeping, billing, human resources, training, and compliance. In addition, she is the liaison between NEPA Inclusive and the Office of Developmental Programs and the Office of Vocational Rehabilitation. Connie has 15 years of experience working in billing, finances, office management and seven years of recruiting experience. Connie currently resides in Pittston with her two children, Nico and Ariana.


Dawn M. Bucci, CPA (she/her/hers) - Chief Financial Officer

Dawn M. Bucci, CPA (she/her/hers)

Chief Financial Officer

Dawn is the co-owner of Bucci Financial Services alongside her husband. She has over 25 years of progressive audit, accounting and tax experience in private industry management as well as in both national and regional public accounting firms. She is an accomplished and focused finance director with a history of consistently creating efficiencies and developing staff, allowing for expanded responsibilities within the finance function.

Previously, Dawn served as the Director of Finance/Controller and Asst. Treasurer at ParenteBeard LLC, as accountant for the national Breast Cancer 3Day, and has worked at KPMG as well other regional accounting firms.

Dawn graduated cum laude from Duquesne University with a Bachelor of Science in Business Administration. She is a licensed CPA in the state of PA and is a member of the PA Institute of Certified Public Accountants (PICPA) and the American Institute of Certified Public Accountants (AICPA). Dawn also is a former Co-Chair of the Baker Tilly International North American CFO Committee. American Institute of Certified Public Accountants.


Sophia Mazaleski (she/her/hers) - Director of Programs

Sophia Mazaleski (she/her/hers)

Director of Programs

Email Sophia at smazaleski@nepainclusive.org

Sophia graduated from King’s College with a Bachelor of Arts degree in Criminal Justice and Sociology. She has been in the human services field for more than five years, working in Northeastern Pennsylvania and Philadelphia areas. Her work experience includes working as a Mentor with the King’s College Juvenile Justice Mentoring Program, Blended Case Manager and Family Home-Based Case Manager/Therapist with Children’s Service Center, and Truancy Case Manager for CORA Services, Inc., in Philadelphia, PA. Sophia has a passion for helping children and their families and finds fulfillment in advocating for them.

Sophia has earned certifications in Prepared Renter Education Program (PREP) through the Self Determination Housing Project of PA, Employment Services for People with Disabilities through the Association of Community Rehabilitation Educators (ACRE), and Community Participation Supports (CPS) through the PA Office of Development Programs. She resides in Kingston, PA.

Maria Mondlak (she/her/hers) - Employment Program Director

Maria Mondlak (she/her/hers)

Employment Program Director

Email Maria at mmondlak@nepainclusive.org

Maria has more than nine years of experience in employment-related services. She has worked for NEPA Inclusive since 2018, with a short break in that time. Before working with NEPA Inclusive, she was a Job Coach for the Luzerne County Intermediate Unit, a Para Educator at Luzerne Intermediate Unit. In addition, she was the owner of her own retail business. A native of Luzerne County, she has a deep understanding of the local business community. Maria holds a Bachelor of Arts Degree in Marketing and an Associates Degree in Business Administration. She resides in West Pittston, PA.

Shannon D’Agostino (she/her/hers) - Training/QA/IM Director

Shannon D’Agostino (she/her/hers)

Training/QA/IM Director

Email Shannon at sdagostino@nepainclusive.org  |  Call Shannon at 570-664-8669

Shannon D’Agostino leads all training programs for the agency and oversees the Quality Assurance standards. Shannon is a Certified Investigator through the Office of Developmental Programs and has been certified in ACRE through Griffin & Hammis as an Employment Specialist and Job Coach for NEPA Inclusive.


Huyen Nguyen (she/her/hers) - HR Assistant and Therap System Manager

Huyen Nguyen (she/her/hers)

HR Assistant and Therap System Manager

Email Huyen at hnguyen@nepainclusive.org

Huyen, originally from Vietnam, serves as the point of contact for employees in Human Relations matters, including benefits administration, internal documentation, employee relations, and employee disputes. She also served as the Project Manager to launch the agency’s first electronic health record system, Therap. She developed the system and currently manages the integration processes, client documentation, and training program in this role. Her prior experience includes multiple positions in Procurement and Materials Management in the Oil and Gas industry, working for several international companies in Singapore and Korea. She is a member of SHRM, the Society for Human Resource Management, and is working towards obtaining the SHRM-CP Certification. She holds a BS Degree in English. She lives in Pittston, PA, with her husband and previously lived in Vietnam, with her mother taking care of her niece, who has Down Syndrome.

Alexa Paro (she/her/hers) - Senior Program Supervisor/Case Manager

Alexa Paro (she/her/hers)

Senior Program Supervisor/Case Manager

Email Alexa at aparo@nepainclusive.org

Alexa graduated from Bergan Community College with an Associate Degree in Science and Montclair State University with a Bachelor’s Degree in Family Science and Human Development and a minor in Sociology.

Alexa served as a Direct Care Professional for New York Foundling Hospital, the Center for Humanistic Change, and SCARC of Sussex County. Alexa has worked for NEPA Inclusive for a year and a half. She has received certifications in Community Participation Supports through the PA Office of Development Programs and as a Supports Broker. She resides in Bushkill, PA.

Jessica Kurilla (she/her/hers) - Scheduling Assistant and Incident Manager

Jessica Kurilla (she/her/hers)

Scheduling Assistant and Incident Manager

Email Jessica at jkurilla@nepainclusive.org



Bob Kenyo (he/him/his)


Email Bob at bkenyo@nepainclusive.org



Kaitlin Stefanski (she/her/hers)

Regional Program Supervisor - Lehigh Valley, Berks County, Northern Philadelphia Regions

Email Kaitlin at kstefanski@nepainclusive.org


Abbey Hirkey (she/her/hers) - Transitional Employment Director

Abbey Hirkey (she/her/hers)

Transitional Employment Director

Email Abbey at ahirkey@nepainclusive.org

Abbey graduated from Penn State University with a Bachelor of Rehabilitation and Human Services. Before graduating, she completed an internship at Opportunity Centre Clubhouse in State College, PA, where she gained work experience in creating a social-cultural environment to aid recovery for members and assisted them in developing recovery goals and objectives. In addition, she has worked as an adult-targeted case manager for Westmoreland Case Management and Supports, Inc., and as a program supervisor at Keystone Human Services.

Her professional skill sets include assisting and monitoring clients with resource development, service linkage, crisis intervention services,  client advocacy, service planning, individual, behavioral, social support, and emotional and environmental need plans.

See How We Can Support You!

NEPA Inclusive is a provider of services for people with disabilities who have a ‘Waiver for Service’ through the Pennsylvania Office of Developmental Programs (ODP). We provide In-Home and Community Supports, Companion Services, Supported Employment, and Supported Living Services.

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